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The offer and sale of products on our website are governed by the following General Conditions of Online Sale.

The site is managed by AliCom Web Srls, Via Sardegna 32 - 20146, Milan - Italy - PI 10468460968.


1.1 The order transmitted through the online forms by the customer represents an offer addressed to AliCom Web Srls aimed at concluding a sales contract, under the conditions indicated therein as well as in compliance with these General Conditions of Sale which, with the electronic transmission of the order form, the customer undertakes to observe in relations with AliCom Web Srls. Therefore, with the electronic transmission of the order form, the customer confirms that he is aware of and accepts the General Conditions of sale and that he has received the additional information which can always be consulted on the website, and recalled via links. Orders that are incomplete and / or contain errors cannot be considered for the purpose indicated in this article.

1.2 After sending the order in electronic format, the customer will receive a confirmation email containing the details of the order itself (Order Confirmation). The execution of the orders is subject to the full payment of the price, the availability of the products in stock as well as to particular conditions for which the shipment by AliCom Web Srls is impracticable. Consequently, in the event of insurmountable logistical difficulties or the non-payment of the price or the lack of availability of the products in stock, the contract will be automatically terminated by an e-mail message, followed by the return of any amount already paid to price title.


2.1 The characteristics of the products are those presented on the website and described in the context of each product sheet. However, the images and colors of the products offered for sale online may not correspond to the real ones as a result of photographic distortions or as a result of the particular Internet browser and monitor used.

2.2 Prices are inclusive of VAT. The prices indicated on the website at the time of the order are decisive. If the country is outside the European community, the VAT will not be displayed and only the transport costs for the defined location will appear. All taxes and any customs duties are to be paid by the buyer.



3.1 Shipping costs throughout the Italian territory are free. For shipments outside Italy, the costs are divided according to the quantity requested and the destination location. AliCom Web Srls reserves the right to resolve the sales contract for any logistical difficulties in international shipments, which will be followed by the full refund of the amount paid as a price.

3.2 In the event of visible damage to the package, the customer is required to check, upon delivery, the product supplied in the presence of the courier, not to accept the package and to contact us immediately.



4.1 Delivery times may vary depending on the availability of the material in stock, the need to order the requested material, transport and customs times. Delivery times vary on average from 2 to 6 working days for shipments to Italy, unless otherwise communicated in the product sheet and / or in the order confirmation.

4.2 AliCom Web Srls will arrange for a single shipment of all ordered goods, as soon as available. In the event that the Customer wishes to partially fulfill the order, please contact the AliCom Web Srls offices to make a specific request.



5.1 The payment of the price of the products and the relative shipping costs can be made in cash on delivery (COD - COD), by credit card, rechargeable electronic card or through the PayPal service.

5.2 The information relating to the payment will never be used by AliCom Web Srls except to complete the procedures relating to the purchase and to issue the relative refunds in the event of any product returns, following the exercise of the right of withdrawal, or if makes it necessary to prevent or report to the police the commission of fraud on



6.1 If you wish to cancel or modify your order, you must do so before receiving the confirmation of shipment. To cancel or modify the order, you can write to   and specify the reference number and any other useful information (name, surname, order date, etc.) to uniquely identify the order in question. You will receive a confirmation of cancellation / modification of the order and all information relating to the reimbursement of any amount already paid.



7.1 In accordance with the provisions of the Consumer Code, the customer has the right to exercise the right of withdrawal from the sales contract in the following ways: a) The request must be sent to AliCom Web Srls within 14 (fourteen) working days of receipt of the products; b) AliCom Web Srls will refund (within 30 days of receipt of the returned material) which must be returned, at the expense of the Customer, to the following address: AliCom Web Srls Via Sardegna 32 - 20146 Milano - Italy. Email:



8.1 In case of ascertained manufacturing defects of the product, replacement is guaranteed. It is necessary to contact customer service at the address  specificando nr. Order, name, surname and date of the order and attaching one or more photos that identify the defect.



9.1 The data controller of the data collected through this site is AliCom Web Srls Via Sardegna 32 - 20146 Milano - Italy. It decides independently on the purposes and methods of processing, as well as on the security procedures to be applied to ensure the confidentiality, integrity and availability of data. Some data must necessarily be provided to AliCom Web Srls for the completion of the contract. Any refusal to communicate certain data marked as mandatory to AliCom Web Srls makes it impossible to pursue the main purpose of the specific collection: such refusal could, for example, make it impossible for AliCom Web Srls to execute the contract for the purchase of products on ScaArt. it.

9.2 AliCom Web Srls stores the personal data of customers in servers resident in Italy and France, used only for internal use and in full compliance with the provisions of Legislative Decree 196/2003 of the Personal Data Protection Code, including art. . 13 and 14 of Regulation (EU) 2016/679. Personal data will be treated with the utmost confidentiality, will not be sold and, in any way, disclosed to third parties for commercial or private purposes. This also applies to e-mail addresses, which will be used exclusively for sending automatic messages on the status of the order and, where permitted, the newsletter (information for customers, special offers). For more information, you can consult the "Privacy policy" page. In any case, it is always possible to request and obtain the cancellation of personal data from our database, simply by sending a request via email to



10.1 The General Conditions of Sale are governed by Italian law and in particular by the legislative decree 6 September 2005 n. 206, on the consumer code, with specific reference to the legislation on distance contracts and the legislative decree 9 April 2003 n. 70 on certain aspects concerning electronic commerce.

10.2 For any dispute arising from these general conditions of sale, it is agreed, in accordance with the law in force, the jurisdiction of the Court of Milan.

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